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The National Portrait Gallery acknowledges the Traditional Custodians of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures and to Elders both past and present.

Aboriginal and Torres Strait Islander viewers are warned that this website contains images of deceased persons.

APS5 Digital Engagement Coordinator

Applications close midnight Monday 3 February 2025

The position

The occupant of this position sits within the Digital team, reporting to the Digital Engagement Lead. The team is a dynamic unit responsible for the delivery of the National Portrait Gallery’s digital content, including formal and informal learning programs to audiences across Australia and around the world. Working with the Digital Engagement Lead, this position is responsible for the effective delivery of online, onsite and outreach digital programming.

Specific Tasks

  • Assist the Digital Engagement Lead to design, project manage and deliver livestreamed and recorded virtual programs to local, national and international audiences.
  • Contribute to the development of digital programs including content, interface and experience design, program testing and assessing these against user needs, best practice and industry standards.
  • Support the Digital Engagement Lead manage partnerships and collaborative opportunities and contribute to maintaining third party relationships and contracts with relevant digital suppliers.
  • Assist with training for the wider Gallery team for digital delivery in both livestreamed virtual delivery and audio and visual recorded delivery.
  • Maintain digital programming with an excellent level of project administration.
  • Contribute to the analysis of programs, collate statistics for reporting purposes and liaise with internal and external stakeholders to enhance program quality and audience reach and diversity.
  • Contribute to the delivery of relevant and engaging online experiences including the development and delivery of informal and formal learning programs that increase engagement with the Gallery.

Selection Criteria

  • Demonstrated experience in developing and delivering innovative, inclusive and relevant online programs for diverse audiences.
  • Excellent communication skills and demonstrated experience in delivering livestreamed and pre-recorded content in a high-pressure environment.
  • Demonstrated ability to work with others in a multidisciplinary team in the delivery and implementation of high-quality digital programs.
  • Demonstrated experience of working collaboratively and an appreciation of the importance of embracing diversity of programming and audiences. Experience of developing and delivering innovative digital programming in an arts environment is desirable.
  • Demonstrated capacity to show initiative, innovation, display resilience and adhere to the Gallery’s and the Australian Public Service Values and Code of Conduct. Ability to remain positive and respond to pressure in a controlled manner.

Applicant information

In no more than one A4 page, please tell us how your skills, knowledge, experience and qualifications make you the best person for this job.

Email your application, a current CV and the application coversheet to hrservices@npg.gov.au by the deadline listed below.

If you need more information, please get in touch with Amy Middleby, Digital Engagement Lead on +61 2 6102 7063 or amy.middleby@npg.gov.au

Applications close midnight Monday 3 February 2025.

© National Portrait Gallery 2025
King Edward Terrace, Parkes
Canberra, ACT 2600, Australia

Phone +61 2 6102 7000
ABN: 54 74 277 1196

The National Portrait Gallery acknowledges the Traditional Custodians of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures and to Elders past and present. We respectfully advise that this site includes works by, images of, names of, voices of and references to deceased people.

This website comprises and contains copyrighted materials and works. Copyright in all materials and/or works comprising or contained within this website remains with the National Portrait Gallery and other copyright owners as specified.

The National Portrait Gallery respects the artistic and intellectual property rights of others. The use of images of works of art reproduced on this website and all other content may be restricted under the Australian Copyright Act 1968 (Cth). Requests for a reproduction of a work of art or other content can be made through a Reproduction request. For further information please contact NPG Copyright.

The National Portrait Gallery is an Australian Government Agency