A common barrier for people with disability is the difficulty navigating systems and processes to access the services, venues and support they need in the community. This could include accessing information, communication, or lack of options to access services.
Goal
Our information, services and programs are built with accessible and inclusive systems and processes in mind, to ensure everyone can engage with them, with commitment to review and update giving people with disability choice and control.
Objectives
4.1 Embedding access Ensure access and inclusion principles and values are embedded across the organisation
Action 4.1.1 - Build access and inclusion into key planning processes, templates and meetings across the organisation to ensure access is planned for from the outset. [2023 timeline]
4.2 Document accessibility Continue to improve the accessibility of documents produced by the Gallery
Action 4.2.1 - Review recommendations of Document Review report (produced by Accessible Arts) to inform the development of an accessible documents policy. [2025 timeline]
4.3 Captioning Ensure captioning is provided consistently and to a high quality
Action 4.3.1 - Ensure captioning is provided for online video experiences and in-person when identified. [Ongoing timeline]
4.4 Booking and ticketing Continue to ensure that ticketing processes are accessible
Action 4.4.1 - Review online booking system to collect information on additional access requirements at point of sale. [Ongoing timeline]
Action 4.4.2 - Revise ticketing information with program venue information, so that this is clear for all patrons to locate. [2023 timeline]
4.5 Website Ensure website is accessible for people with a range of access requirements
Action 4.5.1 - Undertake a website audit to ascertain current WCAG2.0 level of accessibility and identify areas for improvement. [2024 timeline]
4.6 Social media Ensure social media is accessible for people with a range of access requirements
Action 4.6.1 - Develop a Social Media Policy to guide accessible social media posts. [2024 timeline]
4.7 Technology Ensure appropriate technology is utilised that can enhance accessible experiences
Action 4.7.1 - Scope technological possibilities to improve accessible experiences at the Gallery. [Ongoing timeline]
4.8 Emergency evacuation
Ensure processes around emergency evacuation are accessible to everyone
Action 4.8.1 - Ensure that visual communication is utilised to ensure that d/Deaf and hard of hearing visitors have access to the emergency alarms and messages. [2024 timeline]
