The National Portrait Gallery is committed to providing a safe and welcoming environment for everyone. We aim to connect people with portraiture by reducing any barriers to participate in our programs, view our exhibitions and have a meaningful experience onsite or online.
Parking
Our underground carpark can be accessed from Parkes Place. It is open seven days per week and closes at 5:30pm. Parking spaces for people with mobility difficulties are provided in the carpark close to the public access lifts. Disability parking permit holders can validate their parking ticket for free at the Information Desk. Please note that there are no parking spaces for mini-buses, campervans or trailers in the visitor carpark; and the visitor carpark has a low clearance of 2.2m.
Guide dogs
Registered assistance and Guide Dogs are more than welcome in all spaces at the Gallery.
Companion cards
The Gallery recognises Companion Cards. Companion Card holders receive a complimentary ticket for their companion to all paid exhibitions and programs.
Hearing loops
There are hearing loops available in the Liangis Theatre and Terrace Rooms. To use, switch your hearing aid to the ‘T’ setting.
Toilets
Accessible toilets are located on the ground level next to both the Cloak Room and Education Studio.
Proximity Alarms
To keep the art safe, some spots in the Gallery have sensors that set off a beeping alarm if you’re too close. If you step back, they’ll turn off. (We all need our personal space.) This alarm is different to our emergency evacuation one which includes a verbal message.
Access support
The Gallery provide free access services to all visitors with disability or access requirements. Some programs may require purchase of an exhibition ticket.
